![]() ![]() ![]() Microsoft Calling Plan requires the purchase of calling credits, meaning you must predict how many minutes you'll use and pay a lump sum in advance. Choose Intrado to consolidate under one provider, improve disaster recovery, expand coverage and access specialized features like compliance recording, license advisory, managed services, E911, e-learning and premier support.ĭoes Operator Connect require Microsoft's calling credits? They created Direct Routing and Operator Connect due to demand for calling partners. Microsoft offers a calling plan, but they're not calling specialists. Our professional services team makes sure everything works together.ĭoesn't Microsoft offer calling? Why shouldn't I get all this from them directly? Operator Connect is fully cloud based, but Intrado also offers hybrid Direct Routing solutions, meaning you can use Teams as your phone system and integrate your existing hardware. ![]() This lets you call anyone via a limited number of approved providers, including Intrado.ĭo I have to get rid of my on-premises PBX? Can I use Microsoft Teams to talk to people outside my organization?Īnyone can join a Teams meeting, but Teams can also handle all your phone traffic with Operator Connect.
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